Terms and Conditions
PAYMENT & SHIPPING
Payments made are processed immediately. It is the responsibility of the customer to know – and be in compliance with – all applicable federal, state, and local laws related to selling, transferring, processing, transporting or using a firearm, magazine, and/or ammunition in the locality in which the customer resides.
BulletPros reserves the right to cancel any order, at any time. All products’ prices and specifications listed for sale are subject to change at any time.
Shipping Restrictions/PO Boxes
BulletPros will only ship Firearms to a verified FFL dealer.
The customer is responsible for knowing his/her state laws regarding firearms, accessories and ammunition.
BulletPros abides by all Federal Regulations regarding hazardous material shipped through the United States Postal Service. A hazardous material is any article or substance designated by the U.S. Department of Transportation as being capable of posing an unreasonable risk to health, safety, or property during transportation. This includes, but is not limited to:
- Minor Blast/Minor Projection Hazard — Ammunition
- Oxidizing Substances — Batteries
- Flammable Solids — Black Powder
- Flammable and combustible liquid — Cleaners, oil, and aerosol cans
If you wish to order any hazardous material, you must provide a physical address for shipment through UPS.
BulletPros will not ship firearms to the following:
- California without a FFL
- Illinois without a FOID card
- New York City
- New Jersey without FID card
- Washington D.C. -District of Columbia
- Puerto Rico
- Alaska (ammunition)
- Hawaii (ammunition)
- Connecticut without FID card
Please send your FOID/FID cards or FFL to:
CANCELLATION POLICY
Orders placed with BulletPros may be canceled prior to shipping; all firearms orders canceled before shipping will be charged a 15% restocking fee. CUSTOMER FURTHER AUTHORIZES AND CONSENTS TO BULLETPROS CHARGING THE AFOREMENTIONED FEES TO THE DEBIT OR CREDIT CARD USED TO PLACE THE ORIGINAL ORDER. Email or call BulletPro’s customer service to cancel your order. If the order has already been shipped, the order may not be canceled. Please note that the return of the package will be made at the customer’s expense. Canceled orders may not be reversed. ALL cancellations are final. All sales on gift cards are final and cannot be refunded.
RETURN POLICY
All sales are FINAL. Returns, refunds, or exchanges are NOT accepted. If a defect is discovered by the customer after shipment, the customer must contact customer services directly within 7 days of receipt for replacement or repair. BulletPros will not be responsible for the results of ordinary wear and tear, careless handling, neglect, unauthorized repairs or adjustments, improper, substandard, reloaded or defective ammunition, corrosion, or unreasonable use. BulletPros charges a restocking fee and an amount equal to shipping cost for any final canceled orders. By placing an order with BulletPros, the customer agrees to pay all restocking fees and shipping fees. CUSTOMER FURTHER AUTHORIZES AND CONSENTS TO BULLETPROS CHARGING THE AFOREMENTIONED FEES TO THE DEBIT OR CREDIT CARD USED TO PLACE THE ORIGINAL ORDER. BulletPros has the right to dispute any bank or credit card chargebacks. BulletPros reserves the right to refuse future orders placed by any customer that cancels an order via debit or credit card chargeback following shipment.
If the purchased item(s) is defective or damaged upon receipt, or if the customer is not satisfied with a purchased item(s) and wishes to return it for a refund or replacement, the customer may return the item(s) to BulletPros WITHIN 30 DAYS of the date of receipt of delivery of the purchased item. If a defect in an optic is discovered by the customer, the customer must contact the manufacturer directly for replacement or repair.
PRIVACY POLICY
BulletPros respects your privacy and is committed to protecting your personal information. BulletPros is dedicated to providing you with superior customer service, and your privacy is viewed as an important part of your customer experience. BulletPros provides this Privacy Statement to inform you of our Privacy Policy and how that information is used. By accessing www.TheBulletPros.com you are acknowledging and accepting this Statement.
This Statement applies only to BulletPros owned websites and domains, including emails and other electronic communication between you and the Website. BulletPros may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are aware of any changes.
Information covered by this statement:
Personal Information is information that may be used to personally identify a user, including (but not limited to) name, postal address, email address and telephone number. Once you choose to provide BulletPros with personal information, you can be assured it will be used only to support your customer relationship with BulletPros. BulletPros will not sell, rent or lease your personal information to others.
How your information is protected:
BulletPros is committed to protecting the information you provide. To prevent unauthorized access to disclosure, to maintain accuracy, and to ensure the appropriate use of information, BulletPros has in place appropriate physical and managerial procedures to safeguard the information collected. BulletPros is integrated with a PCI compliant merchant service provider and gateway. This system is designed to make information unreadable by anyone but BulletPros. Credit card numbers are used only for processing payment and are not used for other purposes.
If you have additional questions about our privacy policy, please contact info@thebulletpros.com.
BULLETPROS SERVICES
By entering and doing business with TheBulletPros.com you have agreed to the statement, “Firearms are a tool and not any more inherently evil or dangerous than any other inanimate object. The intentions of individuals to either protect or subjugate determine good or evil.”
BulletPros makes it a priority to provide accurate and up-to-date product information and specifications for items listed for sale on its website; however, errors and changes in circumstance do occur. All information is provided “As-Is.” In no event shall BulletPros be liable for a special, indirect, punitive, or consequential damage resulting from any use or performance of, content errors, or omissions in the information, even if notified in advance of the potential for such damages to occur.
All users of the information agree that access to any use of the information is subject to these Terms and Conditions and all applicable laws, and such access and use is at the user’s own risk. BulletPros reserves the right to edit, change, or clarify descriptions at any time to correct errors in product listings or reflect changes in circumstance. In the event of inaccuracies in the description of an item, we reserve the right to remove the conflicting information once notified. We make no warranty on the accuracy of a product listing when a conflict in the product information is present. Photos are provided for general identification purposes only and may show optional or additional pieces for illustration purposes. Please refer to the product description for details.