This machine is in beta mode, and purchasing this product acknowledges that it will likely have flaws.  It is a raw, loosely refined machine and will not be winning any beauty contests.

Purchasers agree that they are intending the product for personal use and will not try to duplicate.  Purchasers also agree that with the beta-version nature of this machine, they will provide feedback on how to improve the machines. Although this feedback is incredibly welcomed and expected, we cannot guarantee that every suggestion will be implemented.

Machines are built to order.  This means that parts are not ordered until an order is placed.  Lead times are unknown, and they cannot be guaranteed.  Most of the electronic parts come from Amazon which makes them subject to their part availability; however, the plus side is that the parts list you receive will have descriptions available should you ever need to order a replacement part which then makes it easily obtainable from Amazon.  The target is to hit a 4-week lead time; again, this is both unknown and not guaranteed.

Machines will not be guaranteed to operate forever due to the nature of their parts.  If parts break, it is up to the purchaser to replace the parts.  However, the machines are pre-assembled and tested before shipping.  Should you ever have any issues, we will absolutely be willing to help you diagnose your machine and get you back up and running.

Machines will be filled with cooling water for testing but then drained for shipping.  It is up to the purchaser to refill this cooling water upon receiving the machine.  We recommend distilled, reverse osmosis, or any other kind of water that will be unlikely to have buildup restrictions for the water flow.

If you have any questions before or after purchasing, please email reese@thebulletpros.com

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